Flags Direct

Delivery Information

  1. We can not be held responsible if failed delivery attempts are made to the requested delivery address.
  2. We strongly recommend having your order delivered the day before the event or occasion.
  3. All Orders will be delivered by DPD couriers Nationwide to the provided delivery address outside of Dublin or by our drivers within the Dublin area. To avoid potential delays to your delivery please ensure the correct Delivery address and/or Eircode along with a valid contact mobile number is provided. Failing to provide these details may result in your order being send back to the couriers warehouse.
  4. We will do our utmost to deliver your order on the specified date, however we cannot guarantee this during busy times as delivery is out of our control.
  5. We cannot provide a delivery timeframe, however we will contact you to estimate a delivery time when using our own delivery vans. This is most common for large or custom orders only.
  6. All deliveries will be fully checked and itemised before dispatch. Should there be any discrepancies please notify us within 24hrs after receiving delivery with photographic evidence of delivery.
  7. We cannot accept any liability for delays caused by the delivery company and refunds will not be issued should this be the case.
  8. All courier deliveries will be delivered using DPD couriers. DPD offer a 1 hour text delivery notification allowing you arrange for someone to be at the address prior to delivery. Failure to facilitate this will result in postponed delivery for 24hrs. We can not be responsible for this situation and no credit will be offered. DPD will hold the parcel for up to 5 days and will communicate directly with you through the email or phone details provided.
  9. We cannot accept any liability for delays caused by the delivery company and refunds will not be issued should this be the case.
  10. MONDAY DELIVERIES.. As DPD delivers all our orders all Monday deliveries will be dispatched on Friday, Sometimes DPD delivers these on a Saturday to clear their backlog which is out of our control.
  11. With our Express DPD delivery option costing €10 all orders are guaranteed to be delivered the next working day provided stock is available.

**We refers to Flags Direct**

DISCLAIMER NOTICE: When ordering during busy periods the delivery of parcels can be delayed so please ensure to allow enough time for arranging delivery prior to your celebration. We will not be in a position to offer a refund if your parcel was dispatched in time but delayed or not delivered by a specific date or time as a delivery process is beyond our control and we can not be held liable for delays caused by our delivery company.
This is a term of our business; your statutory rights are not affected.

For Alternative areas please call us on + 353 1 5415410 to check availability.

Get a personal consultation

If you can’t find what you are looking for on our website then please feel free to call us, send us an email, or complete the enquiry form to discuss your requirements in detail.

Call us for Support